Questions beforecapital moves

26 plain answers about exchange access, plans, risk and security, to read before you connect an API key.

The answer chart

KLINEO is named after the K-line, the candlestick chart. Here each topic is a candle: the wick holds all its answers, the body what matches your search.

Getting Started

What KLINEO is, which exchanges it connects to, and why withdrawal access stays switched off.

A crowd of rice traders in blue robes bidding on an open trading floor
Rice trading at Dōjima, Osaka, the market credited with the first candlestick charts. Utagawa Hiroshige, c. 1834. Public domain, via Wikimedia Commons.

What is KLINEO?

KLINEO is an exchange-connected crypto trading workspace for AI-assisted market review, DCA bots and inspectable trading workflows. Analysis, automation and execution serve different tasks and have different plan and exchange limits.

Choose an analysis or automation tool

How do automated workflows work?

AI can draft an editable graph of triggers, data, conditions, risk steps and actions. New drafts target Live execution. After activation, a supported workflow can place real orders automatically, subject to plan, exchange and risk checks. Review those settings first; a draft or backtest does not activate trading. Paper runs require a compatible saved workflow and an available paper-run control.

Inspect and test a first workflow

Which exchanges are supported?

KLINEO currently connects to Binance, Bybit, KuCoin, TooBit, Hyperliquid, BloFin and LBank. Available market data and trading depend on the product, spot or futures market, account and environment. BloFin spot order placement is disabled; KuCoin connections require Classic production accounts; LBank connections are Live only and cannot run DCA bots, strategy bots or AI workflows. Check the connection guide and the in-app connection test before using a trading route.

Check exchange connection requirements

Is my capital safe? Can KLINEO withdraw my funds?

Connected trading funds remain in your exchange account. KLINEO asks for the read and trading permissions needed for your chosen features, with withdrawals disabled. This does not protect capital from trading losses, compromised trading permissions, execution failures or exchange problems. Revoke the credential at the exchange if access is no longer needed.

Review permissions and remaining risks

Pricing & Fees

Ox carts hauling rice bales past a roadside teahouse
Rice bales on the road at Ōtsu, from The Fifty-three Stations of the Tōkaidō. Utagawa Hiroshige, c. 1834. Public domain, via Wikimedia Commons.

What are the plans?

Starter is $19, Growth is $49, and Pro is $119 per 30 days. Every paid plan includes 30 days of access with manual renewal. No automatic charge and no limit tied to your trading gains. Exchange fees and separately purchased marketplace services remain separate.

Can I try KLINEO free?

Starter and Growth include a 14-day free trial with no payment details required. Starter includes 25 AI requests and Growth includes 75 for the entire trial. Trials default to Virtual unless you have saved a mode choice. One trial per customer; switching trial plans keeps the original expiry.

How do Growth and Pro differ?

Growth includes 3 exchange accounts, 5 running DCA bots, 150 AI requests per paid period and 1 active live AI workflow. Pro includes 5 accounts, 20 bots, 400 AI requests and 5 live AI workflows, plus the parameter optimizer. Both include walk-forward testing.

Compare all paid and trial limits

What happens when my trial or plan ends?

Your configurations and history are preserved. New paid automation entries require an active plan; protective exits remain available. Expiry does not close an exchange position for you. Review existing positions and orders at the exchange. Renew manually when you want to continue; there is no automatic charge.

Understand usage and expiry

What payment methods do you accept?

Plan purchases use our configured crypto checkout through NOWPayments. Supported currencies and networks are shown before payment; manual USDT payment may also be available.

Are there any refunds?

Paid plans provide 30 days of access and are non-refundable except as required by law. The free trial requires no payment. Previously purchased passes retain their original allowance and expiry.

Risk Management

A chalk board of gold prices falling through the day, with a handwritten note beneath
The price board of the New York Gold Room on Black Friday, 24 September 1869. Public domain, via Wikimedia Commons.

What risk controls does KLINEO offer?

Eligible trading routes expose controls such as allocation, position sizing, loss thresholds, stops and manual pause or stop. Availability and enforcement depend on the product, mode and exchange. A configured threshold is not a guaranteed maximum loss; slippage, gaps, outages and liquidation can exceed modeled limits.

Read control and execution limitations

Can I lose more than I invest?

If you use leverage, losses can theoretically exceed your investment. We strongly recommend understanding leverage risks and using conservative position sizing. Avoid high leverage unless experienced.

Will my trades execute at the preview price?

There may be differences due to network latency, slippage, liquidity, and order execution timing. A preview is not a guaranteed fill, especially during high volatility.

Can I stop an automated workflow?

Use the controls available on the workflow and verify the result. Pausing new workflow activity does not necessarily cancel exchange orders or close existing positions. Review open orders and positions at the exchange before restarting or retrying.

Review workflow modes and stop checks

Security & Privacy

How exchange keys are stored, what we collect, and what to do if something looks wrong.

Cargo ships moored in a harbour beside a wooden bridge
Ships at anchor at the mouth of the Aji River, Osaka. Utagawa Hiroshige, c. 1840. Public domain, via Wikimedia Commons.

How are API keys stored?

The credential service encrypts stored exchange secrets using AES-256-GCM. Encryption does not remove the risk of account or credential compromise. Keep withdrawal permissions disabled, restrict credentials where supported and revoke them at the exchange when necessary.

Read the security and permissions overview

What data does KLINEO collect?

We collect email, trading activity, performance data, and technical information needed to operate the platform. See our Privacy Policy for complete details. We never sell your data.

Is two-factor authentication available?

KLINEO account 2FA enrollment is not available in the current build; the Settings control is disabled. Use a strong, unique password and enable the security controls offered by your email account and exchange. Do not treat the disabled KLINEO control as active protection.

Check current security controls

What happens if KLINEO is hacked?

A compromised trading credential can cause losses even with withdrawals disabled. If you suspect compromise, revoke the credential at the exchange, inspect open orders and positions, secure your accounts and report the issue to security@klineo.xyz. An outage or compromise can delay controls; no system guarantees protection from loss.

Review the incident response steps

Technical & Support

Ebisu, god of merchants, working an abacus over an open ledger
Ebisu, god of merchants, at his abacus. Utagawa Toyohiro, 1805. Public domain, via Wikimedia Commons.

What if the platform goes down during trading?

If the platform experiences an outage, your existing open positions remain on the exchange. Service recovery reconciles the source of truth before any eligible automation resumes. We cannot guarantee 100% uptime.

How do I contact support?

Email support@klineo.xyz or use the Support page in your dashboard. Send the affected page or product, exchange, timestamp and error text. Do not send passwords, API secrets or seed phrases. Support replies depend on availability; no response-time guarantee is published.

Contact support or report a documentation error

Can I use KLINEO on mobile?

KLINEO can be used through a mobile browser. No confirmed native iOS or Android release date is published here; use the website and check the changelog for released availability.

See released product updates

What if I have multiple exchange accounts?

Your plan sets the connection limit: 1 exchange account on Starter, 3 on Growth and 5 on Pro. Manage each connection’s positions, automation settings and risk limits separately. Product, market and execution mode support still apply.

Compare exchange account limits

Ask a
person.

Support answers by email. Send the exchange, the page and any error text, but never an API secret, password or seed phrase.

Or start the 14-day free trial

New question for support

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