Answers to common KLINEO questions about copy trading, DCA bots, AI trading tools, package pricing, exchange access, and fund safety.
Frequently asked questions
Getting Started
What is KLINEO?
KLINEO is a professional copy trading terminal for centralized cryptocurrency exchanges. It allows supported Master Trader feeds and platform-placed master orders to replicate to followers while maintaining full control over risk management and position sizing.
Getting Started
How does copy trading work?
You connect your exchange account via API keys, select Master Traders to copy, and set your risk parameters. When a supported master feed or platform audit signal is available, KLINEO mirrors eligible trades on your account. You maintain full ownership of your funds; they stay on your exchange.
Getting Started
Which exchanges are supported?
KLINEO currently supports Binance, Bybit, Hyperliquid, BloFin, and TooBit. BloFin spot order placement is disabled until BloFin documents a spot order endpoint; supported BloFin flows focus on futures execution and market data.
Getting Started
Is my capital safe? Can KLINEO withdraw my funds?
Your funds remain on your exchange account at all times. KLINEO requires API keys with trading permissions only, never withdrawal permissions. We cannot access or withdraw your funds, and you can revoke API access at any time.
Pricing & Fees
What are the passes?
Starter Pass is $49 with a $400 profit allowance for 60 days, Growth Pass is $199 with a $2,500 allowance for 90 days, Pro Pass is $699 with a $10,000 allowance for 180 days, and Elite Pass is $1,999 with a $40,000 allowance for 365 days.
Pricing & Fees
How does the profit allowance work?
Buy a pass and trade until realized profit reaches the pass allowance or the validity window ends. For example, the $49 Starter Pass lets you use up to $400 of profit allowance over 60 days.
Pricing & Fees
When should I top up or upgrade?
Top up when you only need more profit allowance on the same pass. Upgrade when you need more exchanges, active bots, automation access, copy-trader access, portfolio controls, or support.
Pricing & Fees
What payment methods do you accept?
Pass purchases are paid via cryptocurrency through CoinPayments. We accept Bitcoin, Ethereum, USDT, USDC, and other major cryptocurrencies.
Pricing & Fees
Are there any refunds?
Pass purchases and top-ups are non-refundable except as required by law. Profit allowance is consumed as you earn and remains bounded by the pass validity window.
Master Traders
How are Master Traders verified?
Master Traders must submit verified trading history, maintain consistent activity, and comply with platform standards. KLINEO reviews performance data, trading patterns, and ethics before approval. We continuously monitor for market manipulation or unethical behavior.
Master Traders
Can I become a Master Trader?
Yes. Qualified traders can apply through the Master Trader Application page. You will need to provide verified trading history, demonstrate consistent performance, and pass our approval process. There are no fees to apply.
Master Traders
Do Master Traders earn from copiers?
Master Traders share in KLINEO's platform fees based on the number and performance of their copiers. This creates alignment: Master Traders succeed when their copiers succeed.
Master Traders
What if a Master Trader's strategy changes?
Master Traders may adjust their strategies over time. We recommend regularly reviewing trader performance and diversifying across multiple traders. You can pause or stop copying any trader instantly.
Risk Management
What risk controls does KLINEO offer?
KLINEO provides max daily loss, max position size, max total allocation, trailing stop loss, and manual pause or stop controls. These controls are designed to keep every copied route bounded by visible rules.
Risk Management
Can I lose more than I invest?
If you or the Master Traders use leverage, losses can theoretically exceed your investment. We strongly recommend understanding leverage risks and using conservative position sizing. Avoid high leverage unless experienced.
Risk Management
Will my trades execute at the same price as the Master Trader?
There may be slight differences due to network latency, slippage, and order execution timing. KLINEO uses optimized infrastructure to minimize delays, but exact price matching is not guaranteed, especially during high volatility.
Risk Management
Can I stop copying at any time?
Yes. You can pause or stop copying any Master Trader instantly from your dashboard. Existing open positions can be closed manually or allowed to run based on the trader's strategy.
Referral Program
How does the referral program work?
From every onboarding fee and pass purchase, 50% is distributed among the 7 referral levels, 20% goes to platform revenue, and 30% goes to marketing. Rewards are based only on purchases, not on trading PnL or balances.
Referral Program
How do I get my referral link?
Navigate to the Referrals page in your dashboard to access your unique referral link and tracking code. Share this link with friends, on social media, or through your website.
Referral Program
When do I receive referral rewards?
Referral rewards from the 50% distributed pool are paid out according to your referral level when referred users complete onboarding or buy passes. Minimum payout threshold is $50.
Referral Program
Is there a limit to how much I can earn?
No. There is no cap on referral earnings. You can have unlimited direct referrals, and each eligible purchase allocates 50% across up to 7 levels.
Security & Privacy
How are API keys stored?
All API keys are encrypted using AES-256 encryption and stored in secure, isolated databases. Our infrastructure is regularly audited for security vulnerabilities.
Security & Privacy
What data does KLINEO collect?
We collect email, trading activity, performance data, and technical information needed to operate the platform. See our Privacy Policy for complete details. We never sell your data.
Security & Privacy
Is two-factor authentication available?
Yes. We strongly recommend enabling 2FA on your KLINEO account for enhanced security. You can activate it in Settings > Security.
Security & Privacy
What happens if KLINEO is hacked?
While we implement industry-leading security measures, your funds remain on your exchange, not with KLINEO. In a worst-case breach, attackers could only access trading permissions, not withdraw your funds. You can revoke API keys instantly.
Technical & Support
What if the platform goes down during trading?
KLINEO uses redundant infrastructure to minimize downtime. If the platform experiences an outage, your existing open positions remain on the exchange. Once service is restored, copying resumes. We cannot guarantee 100% uptime.
Technical & Support
How do I contact support?
You can reach support by email at support@klineo.xyz, through the Support page in your dashboard, or through our community Discord. Support hours are 9 AM to 9 PM UTC, Monday through Friday, with limited weekend coverage.
Technical & Support
Can I use KLINEO on mobile?
Yes. KLINEO is fully responsive and works on mobile browsers including iOS Safari and Android Chrome. We are developing native mobile apps for release in Q2 2026.
Technical & Support
What if I have multiple exchange accounts?
You can connect multiple exchange accounts to a single KLINEO account and manage them separately. Each exchange connection can copy different Master Traders with unique risk settings.
Legal & Compliance
Is KLINEO regulated?
KLINEO operates as a technology platform connecting users to exchanges. We comply with applicable laws, but we are not a regulated financial institution. Cryptocurrency regulations vary by jurisdiction.
Legal & Compliance
Can I use KLINEO from my country?
KLINEO is available globally except in restricted jurisdictions, including but not limited to the US, North Korea, Iran, and Syria. Check your local laws regarding cryptocurrency trading before using the platform.
Legal & Compliance
Do I need to pay taxes on trading profits?
Tax obligations vary by country. In most jurisdictions, cryptocurrency trading profits are taxable. You are solely responsible for understanding and complying with tax laws. Consult a tax professional.
Legal & Compliance
Where can I read the full terms and policies?
Complete legal documents are available in the Terms of Service, Privacy Policy, and Risk Disclosure Statement. These outline your rights, our responsibilities, and important risk information.